1: Color differeNatural stones have their natural uniqueness due to their origin from nature. Some stones have the same overall color tone but may have different textures, which is a normal phenomenon; All products in our store are photographed from real objects. Due to the influence of monitors and lighting, some products may have slight differences between the actual product and the picture. We apologize for any inconvenience caused. If customers have high requirements for color difference, please place your order carefully. Thank you for your understanding;
2: Size:Our products are handmade, and due to slight differences in bead size and stone size, the product error range is within the normal range of 0.5-1cm.
3: Packaging:This product is individually packaged in transparent OPP bags; If special packaging is required, please contact the waiter to confirm the packaging method.
4: Return and exchange:[Attention] Please be sure to open the package in front of the courier to inspect the actual product. If there are any quality issues, please have the courier testify and take pictures, and inform us. We will resolve the issue properly, refund or resend (the shipping cost will be borne by the seller); If it is not a quality problem, but a return or replacement required for [Color], [size] and other reasons, the buyer will pay the freight;
5: Express delivery:The default courier is Zhongtong Express. For remote areas and Hong Kong, Macao, and Taiwan, please contact customer service first to confirm if the courier can arrive if you place an order.
6: Evaluation:Please provide a fair evaluation based on the pictures taken after receiving the product. Please do not give a neutral or negative review based on the reason of 'different from what you imagined'. If you have any dissatisfaction or suggestions during the transaction process or after receiving the product, please take the time to let us know through Wangwang. We will definitely provide a proper solution. Please give a review after resolving the issue. Thank you for your cooperation.
7：Personalized customization service:If you have a unique idea,Our store is dedicated to providing customized services for y
